The process typically begins at the organizational level
with the most leverage—this could be the Senior Management
team or the leaders of a certain project environment. These
leaders complete an Accountability Agreement, typically
facilitated in a one to one meeting with a consultant.
Facilitation by a consultant(s) at this level covers a number
of key points:
1) Allows upper management to see the
power of the Accountability/Alignment process.
2) Sets a culture of accountability and a
tone that says "Accountability begins with me"
throughout the organization.
3) Organizational issues
can be discovered and addressed before cascading the process
Once the first round of Agreements have been completed,
individuals share their Accountability Agreements with
interdependent colleagues using AlignOnline, our interactive
online tool. This enables everyone to be clear about their
deliverables, prioritize and focus on end results, identify
the support each requires to be successful, and the positive
consequences each expects to receive for his or her
achievements. All members in this group then participate in an
Alignment session, where gaps, overlaps, and organizational
issues related to accountabilities are identified and
resolved. These first meetings are typically
facilitated by a consultant—allowing managers to focus on key
alignment issues. Follow-up alignment meetings are then
typically faciliatated in-house, with support from consulants
when requested.
After the senior Alignment session is complete, the process
is then cascaded down the organization, one level at a time.
Alignment issues are identified and resolved at each level. We
encourage the creation of Accountability Agreements at
lower levels using AlignOnline - it is a cost
effective and highly automated tool.
What you end up with is an organization united behind its
strategic plan, focused on end-results, and aligned to ensure
individual, team, and organizational success.
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